Hello by X24

Your phone’s ringing. You’re up a ladder.

Jess is an AI receptionist. When you can’t get to the phone, she answers in your business’s name, takes the caller’s name, number and what the job is, and emails it to you.

$1 for every hour it’s switched on, plus GST, billed monthly, cancel anytime. No card to sign up.

Incoming call

0491 570 156

to Northside Plumbing (example)

What a call with Jess looks like

  1. Jess · 0:01Northside Plumbing, this is Jess. Kev can’t get to the phone right now. How can I help?
  2. Caller · 0:05Yeah, our hot water’s gone. Is he around?
  3. Jess · 0:08He’s not free, but I’ll get this to him straight away. What’s your name?
  4. Caller · 0:12Sarah. Sarah Nguyen.
  5. Jess · 0:14Thanks Sarah. What’s the best number for Kev to ring you on?
  6. Caller · 0:170491 570 156. Hang on, are you a real person?
  7. Jess · 0:21No, I’m an AI receptionist. I’ll pass this to Kev now, and he’ll call you back.

An example, written for this page. Jess is an AI, and she says so whenever she’s asked.

That’s what lands in your inbox when the call ends. You ring her back when you’re down the ladder.

Getting there is one phone call.

  1. We ring you

    A free setup call with a team member, about 10 to 20 minutes: your business, your hours and the questions people always ask. Or sign up online yourself.

  2. You forward your number

    Your number stays yours. Forward it to us, every call or just the ones you don’t pick up. We’ll show you how on your carrier.

  3. Jess starts answering

    Every message comes to you by email as soon as the call ends, and every call is in your portal.

$1 an hour.

$1 for every hour it’s switched on, plus GST, billed monthly, cancel anytime.

Not per call and not per minute. There’s no limit on calls, so spam and wrong numbers cost you nothing. No card to sign up, no lock-in, and setup is free. Each month we email an invoice for the hours Jess was on, and you pay it by bank transfer.

When do you want Jess on?

$173.33 + GST a month

$190.67 incl. GST · 40 hours a week

About $4.00 a message. The busier you are, the less each one costs.

Australian dollars; GST is 10%. A month here is a week × 52 ÷ 12. Change your hours any time in your portal.

Fair questions.

Jess called me. Who is she?

Jess is our AI receptionist, calling on behalf of X24 about missed calls. Want to talk to a person? Call 0494 783 122 or email [email protected]. Don’t want us to call again? Reply STOP to our text, or tell us, and we’ll take you off our list.

Is Jess a real person?

No. Jess is an AI, and she never claims to be a person: if a caller asks, she tells them. If she doesn’t know the answer to something, she doesn’t guess; she takes a message for you.

Will my customers hang up on an AI?

Some people would rather not talk to one, and that’s fair. Most callers just want to leave their details and know someone will ring back, and that’s all Jess asks of them.

Can she put a caller through to me?

Not yet. Jess takes their name, number and what they need, and tells them you’ll call back. Her email reaches you as soon as the call ends.

Do I need a new number?

No. You keep your number and forward your calls to us.

How do I pay?

We email you an invoice each month for the hours Jess was on, and you pay by bank transfer. No card to sign up, no lock-in contract, cancel anytime.

Can I change my hours?

Yes, any time, in your portal. You only pay for the hours Jess is switched on.

Let’s set her up.

Leave your number and a team member will ring you to set Jess up with you. It takes about 10 to 20 minutes. Free, no obligation, no card.

Rather do it yourself? Sign up online in a few minutes.