Hello by X24

Your phone’s ringing. You’re up a ladder.

Jess is an AI receptionist. When you can’t get to the phone, she answers in your business’s name, takes the caller’s name, number and what the job is, and emails it to you.

$1 for every hour it’s switched on, plus GST, billed monthly, cancel anytime. No card to sign up.

Book a free setup call Call us: 0494 783 122

Incoming call

0491 570 156

to Northside Plumbing (example)

One Tuesday, on the tools

You miss the call. Not the job.

  1. am

    Jess answers.

    You can’t get to it, so the call comes through to Jess. She answers in your business’s name, gets the caller’s name, number and the job, and answers from what you’ve told her about your business. What she doesn’t know, she doesn’t guess.

    Jess is an AI. She doesn’t bring it up, but if a caller asks, she tells them straight away, and she never says she’s a person.

    1. JessG’day, thanks for calling Northside Plumbing. This is Jess. How can I help?
    2. CallerOur hot water’s gone. Do you come out to Brookvale?
    3. JessWe do. Kev can’t get to the phone right now, so I’ll take your details and he’ll ring you back. What’s your name?
    4. CallerSarah Nguyen. Hang on, am I talking to a real person?
    5. JessNo, I’m an AI assistant. I’ll get this to Kev as soon as we hang up. What’s the best number for him?

  2. am

    It’s on your phone.

    When she hangs up, the message lands in your email. Who it was, the number to tap, the job in their own words, and one button. You can read it at the top of the ladder.

  3. am

    You ring her back.

    Feet on the ground, one tap. You already know it’s the hot water and she’s in Brookvale, so you can tell her when you’ll be round. Every call is in your portal too, with what was said.

And the bill.

No per-call charges. You pick Jess’s hours in your portal, and it shows you the month as you go. Weekdays, 7 am to 4 pm:

An example, written for this page: the names and numbers are made up. Work out your own hours

Getting there is one phone call.

  1. We ring you

    A free setup call with a team member, about 10 to 20 minutes: your business, your hours and the questions people always ask. Or sign up online yourself.

  2. You forward your number

    Your number stays yours. Forward it to us, every call or just the ones you don’t pick up. We’ll show you how on your carrier.

  3. Jess starts answering

    Every message comes to you by email as soon as the call ends, and every call is in your portal.

$1 an hour.

Plus GST, only for the hours Jess is on. Cancel anytime.

Not per call, not per minute. Calls are unlimited, so spam and wrong numbers cost you nothing. Setup is free, there’s no card to sign up, and we invoice monthly for the hours Jess was on.

When do you want Jess on?

$173.33 + GST a month

$190.66 incl. GST · 40 hours a week

Jess pays for herself if she saves you one $350 job a month.

$190.66 a month incl. GST ÷ $350 a job

Australian dollars; GST is 10%. A month here is a week × 52 ÷ 12. Change your hours any time in your portal.

Fair questions.

Jess called me. Who is she?

Jess is our AI receptionist, calling on behalf of X24 about missed calls. Want to talk to a person? Call 0494 783 122 or email [email protected]. Don’t want us to call again? Reply STOP to our text, or tell us, and we’ll take you off our list.

Is Jess a real person?

No. Jess is an AI, and she never claims to be a person: if a caller asks, she tells them. If she doesn’t know the answer to something, she doesn’t guess; she takes a message for you.

Will my customers hang up on an AI?

Some people would rather not talk to one, and that’s fair. Most callers just want to leave their details and know someone will ring back, and that’s all Jess asks of them.

Can she put a caller through to me?

Not yet. Jess takes their name, number and what they need, and tells them you’ll call back. Her email reaches you as soon as the call ends.

Do I need a new number?

No. You keep your number and forward your calls to us.

How do I pay?

We email you an invoice each month for the hours Jess was on, and you pay by bank transfer. No card to sign up, no lock-in contract, cancel anytime.

Can I change my hours?

Yes, any time, in your portal. You only pay for the hours Jess is switched on.

Let’s set her up.

Leave your number and one of the team will ring to set Jess up with you. About 10 to 20 minutes, free, no card.

Rather do it yourself? Sign up online in a few minutes.